Our certified engineers will work in the background to maintain your core business systems.
Our team of qualified technicians are skilled across every facet of IT. You will have direct access to our team of experts who can assist with any issue, question or concern.
We will constantly monitor your ICT infrastructure using automated toolsets that self-restore malfunctions on your network before you know they have occurred. Our team will be alerted to malfunctions the toolsets can’t restore and will act immediately to ensure the fastest possible response to potential issues.
- Technical support offered 8:00am – 6:00pm daily
- Out of hours support available on request
- Triage ticket system – immediate action for high priority assistance
- Daily health check and monitoring
- Team of highly trained technicians available on call
- NV1 Cleared Specialists
- Onsite technical support available
- All help desk operators trained in Cyber Security Threat Protection
- All help desk operators are AFP cleared