SupportPak

OPC offers a range of SupportPak options that enable our clients to access OPC technical support at discounted rates. SupportPaks are currently available in 10, 20 and 50 hour blocks and entitle the holder to priority service, as outlined below.

SupportPak advantages include:

• Priority response
• Preventative Maintenance provided to ensure proactive service
• No need to raise an order every time you require service or support
• SupportPak clients can use any unused portion of the SupportPak to purchase any OPC product or service.
• Discounted rates compared to normal hourly charge. (Minimum saving of $65.00 per incident)
• Prices fixed for 12 months (conditions apply)
• A detailed monthly report on your SupportPak usage provided
• When a SupportPak is nearly fully utilised a renewal is automatically generated