OPC IT. Managed services and web development in Canberra.

Government

Supporting the highest level of services

We’ve worked with some of the country’s largest Government Departments and we understand that accessibility, functionality, reliability and security are all essential elements for you to balance while engaging and delivering a wide range of services to dispersed and large stakeholder groups. How can we help you?

Web Maintenance and Support Options

Your website won’t work for you if you don’t work on it!

 If you lack the time or the in-house skills to maintain your own site you may wish to consider our website maintenance service options.

OPC’s dedicated and security cleared professionals can take care of all your publishing and maintenance needs, ensuring best quality code and leaving you and your staff free to concentrate on other things.

We can provide our help:

  • on an ‘as required’ basis using discounted prepaid support pack funds (SupporkPak)
  • as regular scheduled blocks of hours (Webmaster Services) or
  • as a fully managed Web Services Solution (WSS).

eSupportPaks

 Prepaid Support is available in $3,000 or $6,000 blocks which means if you need an update done, some tidying up or some functionality added, you can access our professional help at discounted rates and you don’t need to raise a purchase order every time.  Your ‘bank’ of funds is ready and waiting for when you need it.

Webmaster services

 If you find your site needs frequent updating, maintenance or content uploads we can set up on or off site webmaster services in regular, scheduled blocks of 4 or 8 hours at even bigger discounted rates.

Web Services Solution

 We understand that having a functional and reliable website is essential to your organisation.  Our Web Services Solution (WSS) offers clients proactive critical systems monitoring and maintenance on an ongoing basis. By implementing a WSS, OPC is able to supplement your web team by providing support for all the tasks of website administration and we can take full responsibility for support and maintenance.

Our WSS includes:

  • proactive monitoring of your website
  • priority support including service hours
  • health checks and Drupal updates as required
  • bug fixes and error checking
  • access to the OPC Service Desk
  • online call logging and tracking
  • daily website backups (if hosted with OPC)
  • website system event and error logs checked
  • events arising from system errors interrogated and repaired
  • issues surrounding either server or client performance monitored
  • discounted support pricing
  • Google Analytics management and monthly reporting (optional).

A Web Services support program really does take the stress out of managing your web presence.

Talk to us about how we can best tailor our help to suit your needs.